:root{--green:#15b77a;--blue:#172b4d;--bg:#f6f8fb;--card:#fff;--muted:#6b7280;--red:#ef4444;--orange:#f97316;--yellow:#eab308;--cyan:#2563eb}*{box-sizing:border-box}body{margin:0;font-family:Inter,Arial,sans-serif;background:var(--bg);color:#111827}a{text-decoration:none;color:inherit}.top{background:white;border-bottom:1px solid #e5e7eb;position:sticky;top:0;z-index:2}.nav{max-width:1180px;margin:auto;display:flex;align-items:center;justify-content:space-between;padding:16px 20px}.brand{display:flex;gap:10px;align-items:center;font-weight:900;font-size:24px;color:var(--blue)}.mark{width:38px;height:38px;background:linear-gradient(135deg,var(--green),#2563eb);border-radius:14px;color:white;display:grid;place-items:center}.btn{background:var(--green);color:white;padding:12px 16px;border-radius:12px;border:0;font-weight:800;cursor:pointer}.btn.dark{background:var(--blue)}.btn.light{background:#eef2ff;color:#1e3a8a}.wrap{max-width:1180px;margin:0 auto;padding:28px 20px}.hero{display:grid;grid-template-columns:1.2fr .8fr;gap:24px;align-items:center;padding:40px 0}.hero h1{font-size:48px;line-height:1.04;margin:0 0 16px;color:var(--blue)}.hero p{font-size:18px;color:var(--muted)}.search{display:flex;gap:10px;background:white;padding:12px;border-radius:18px;box-shadow:0 20px 45px #10182814}.input,input,select,textarea{width:100%;padding:13px 14px;border:1px solid #d1d5db;border-radius:12px;font:inherit;background:white}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.grid2{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.card{background:white;border:1px solid #e5e7eb;border-radius:22px;padding:20px;box-shadow:0 10px 28px #1118270a}.metric{font-size:32px;font-weight:900;color:var(--blue)}.muted{color:var(--muted)}.badge{display:inline-flex;align-items:center;gap:6px;padding:7px 11px;border-radius:999px;font-weight:900;font-size:13px}.Excelente{background:#dcfce7;color:#166534}.Boa{background:#dbeafe;color:#1d4ed8}.Regular{background:#fef9c3;color:#854d0e}.Ruim{background:#ffedd5;color:#9a3412}.Péssima{background:#fee2e2;color:#991b1b}.table{width:100%;border-collapse:collapse}.table th,.table td{text-align:left;border-bottom:1px solid #e5e7eb;padding:12px}.layout{display:grid;grid-template-columns:260px 1fr;min-height:100vh}.side{background:#0f1f3a;color:white;padding:22px;position:sticky;top:0;height:100vh}.side a{display:block;padding:12px 14px;border-radius:12px;margin:6px 0;color:#dbeafe}.side a:hover,.side .active{background:#1d365f}.main{padding:24px}.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.ticket{border-left:5px solid var(--green)}.status{font-weight:900}.flash{padding:12px 14px;border-radius:12px;background:#dcfce7;color:#166534;margin:10px 0}.err{background:#fee2e2;color:#991b1b}.footer{text-align:center;color:var(--muted);padding:30px}.actions{display:flex;gap:8px;flex-wrap:wrap}@media(max-width:860px){.hero,.grid,.grid2,.layout{grid-template-columns:1fr}.side{position:relative;height:auto}.hero h1{font-size:34px}.search{flex-direction:column}}